Privacy policy

Last updated: October 6, 2025

NoPullBuddy.com ("we," "our," "us") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). NoPullBuddy.com is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted by applicable law:

  • Contact details: name, billing address, shipping address, and email address.

  • Financial information: credit/debit card numbers, payment information, transaction details, and payment confirmation.

  • Account information: username, password, security questions, and preferences.

  • Transaction information: items you view, purchase, return, exchange, or cancel.

  • Communications: information included when contacting customer support.

  • Device and usage information: browser, device, IP address, and usage data.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, make a purchase, or communicate with us.

  • Automatically, through cookies or similar technologies when using our Services.

  • From our service providers, such as Shopify, payment processors, and logistics partners.

  • From partners or third parties, as required or permitted by law.

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide, tailor, and improve the Services.

  • Process orders and payments and manage your account.

  • Send marketing and promotional communications, if you opt in.

  • Prevent fraud and ensure security of your transactions and account.

  • Communicate with you regarding your orders or account.

  • Comply with legal obligations and enforce our policies.

How We Disclose Personal Information

We may disclose your information in certain cases, including:

  • To Shopify and third-party service providers who perform services on our behalf (e.g., fulfillment, payment processing, analytics).

  • To marketing partners, when applicable, for promotional or advertising purposes.

  • When you consent or direct us to share your information (e.g., social media integrations).

  • To affiliates or corporate partners, as part of our business operations.

  • In connection with business transactions or legal requirements.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes certain personal information to provide and improve its platform. You can review Shopify’s privacy practices here: Shopify Privacy Policy.

To learn more about how Shopify uses your personal information and your rights, visit the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their content, policies, or security. Please review their respective privacy and security practices before providing any personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal data from individuals under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information. However, no system is completely secure.
We retain personal data as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access / Know – Request access to your personal information.

  • Delete – Request deletion of your personal data.

  • Correct – Request correction of inaccurate information.

  • Portability – Request a copy of your personal data.

  • Opt-out of communications – Use the “unsubscribe” option in promotional emails.

You may exercise your rights by contacting us at contact@nopullbuddy.com.
We may need to verify your identity before processing your request, as permitted by law.

Complaints

If you have concerns or complaints about how we handle your data, please contact us at contact@nopullbuddy.com. Depending on your jurisdiction, you may also have the right to contact your local data protection authority.

International Transfers

We may transfer, store, and process your personal data outside of your country of residence. Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses to ensure appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected by an updated “Last updated” date. Please review this Policy regularly for updates.

Contact

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
📧 contact@nopullbuddy.com