1. General Information

This website is operated by No Pull Buddy. Throughout the site, the terms “we”, “us”, and “our” refer to No Pull Buddy. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

2. Product Information

We aim to provide accurate product descriptions, images, and details. However, we do not guarantee that all information, colors, or sizes displayed are free from errors. Individual results may vary depending on your dog’s behavior and use of the product.

3. Orders & Payments

• All prices are listed in USD unless otherwise stated.
• We reserve the right to refuse any order placed with us if fraud or misuse is suspected.
• Payments must be made through our secure checkout system.

4. Shipping & Delivery

• Our standard shipping time is 5–12 business days, depending on location.
• Delays caused by customs, couriers, or other factors outside our control are not our responsibility.
• Customers are responsible for providing an accurate shipping address. Orders with incorrect addresses cannot be refunded once shipped.

5. Returns & Refunds

• We offer a 30-day money-back guarantee on defective or damaged items.
• To be eligible for a return, your item must be unused and in the same condition you received it.
• Shipping costs are non-refundable unless the product arrived damaged or incorrect.
• Please contact our support team before returning any item.

6. Disclaimer of Liability

• Our harness is designed to reduce pulling and increase safety during walks. However, we cannot guarantee results for every dog.
• No Pull Buddy is not responsible for any injury, misuse, or damage resulting from improper use of our products.
• Always supervise your pet while using our harness and consult a veterinarian if your dog has health concerns.

7. Promotions & Discounts

• Discounts, sales, and promotional offers are subject to change without notice.
• Only one discount code can be used per order.
• Free or promotional items may not be eligible for returns or refunds.

8. Privacy Policy

We respect your privacy. Any personal information collected during checkout is used solely to process your order and will not be shared with third parties, except as required to fulfill shipping and payment processing.

9. Governing Law

These Terms & Conditions are governed by the laws of [your country/province/state]. Any disputes will be resolved under these laws.

10. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Updates will be posted on this page, and it is the customer’s responsibility to review them periodically.